Brizy Builder not loading

Ben Wortley

• November 02, 2022 09:31

I'm having an issue with not being able to edit with Brizy on a couple of sites.  They are up to date on the latest version (builder and pro)

I've checked all the usual stuff, caching, PHP memeory limit, updating other plugins but nothing appears to be working.

I'm seeing this error in Inspect Element "Failed to load resource: the server responded with a status of 403 ()"

0

• 

  Permanently deleted user

  • November 02, 2022 13:20

  HI Ben,

  Thank you for contacting us.

  Please check these : 

  1. Sign-in into your hosting account and check if you have enabled any security/firewall software on your Server administration software (something like cPanel, Plesk etc)
  2. At your WordPress Dashboard, check if you have enabled any security or firewall plugins

  Best regards, Nelea.

  Disable all security/ firewall/ malware protection systems and try to install Brizy Pro again.

  0
• 

  Ben Wortley

  • November 02, 2022 14:18

  I've tried all the above but still getting the same issue.

  0
• 

  Permanently deleted user

  • November 02, 2022 14:21

  Hello,

  Can you please try to install another plugin like file manager or contact form 7, and check if the error still persists? If you can not install another plugin then this error is from your server.

  Best regards, Nelea.

  0
• 

  Ben Wortley

  • November 02, 2022 14:40

  I've just installed File Manager with no issues.

  Just to confirm, I have installed both Brizy and Brizy Pro.  It is when trying to edit with Brizy I am getting the issue.

  Thanks

  0
• 

  Ben Wortley

  • November 02, 2022 15:00

  0
• 

  Ben Wortley

  • November 02, 2022 16:21

  All sorted.  Installed Wordfence and now everything works as expected.  Not sure on the reason why but I as I don't have time to investigate but hopefully this will help someone else.

  0
• 

  Permanently deleted user

  • November 02, 2022 16:36

  Hi Ben,

  Ok, thank you for your reply and for updating us regarding this inconvenience! Great to know that all is working fine on your site now.

  Best regards, Nelea.

  0

Please sign in to leave a comment.