Brizy PRO Personal: how to change from yearly to monthly?
Hi,
Is it possible to renew my current license of Brizy Cloud from yearly to monthly without LOSING my main site? I have more than one sites created but I only want to keep one of it and only for one more month, not a year.
How could I do this? Because in the renewing page I only see the possibily to upgrade to a major plan. Thanks!
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Hi,
Thank you for contacting us.
Your personal plan expires on November 21; however, you cannot switch from a yearly to a monthly plan. We can cancel our yearly plan subscription. After November 21st, you can purchase a new plan and make monthly payments. You will not lose your website. Only, when the old plan will expire you will buy a new one. Should I cancel the subscription for the yearly personal plan?
Best regards, Nelea.
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Hi Nelea,
That sounds good! But during the process (during the hours between the current plan got cancelled and I buy a new monthly one) will I lose all the 'pro' features, right? And once the new plan got activated, the 'pro' Brizy Cloud features will restored automatically? Will I need to reconnect the domain again and all of this?
Thanks for your time!
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Hi,
You can buy first the new plan, you can buy it on NOV 20. Then on Nov 21, the year will be canceled. You will have the same plan, but you will pay monthly not yearly, you don need to change anything. Please advise when I should cancel the subscription for the yearly personal plan.
Best regards, Nelea.
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Hi Nelea,
Understood. Will buy a new monthly plan for Brizy Cloud on Nov 20. Also... If the anual plan will be cancelled automatically on Nov 21 (and that day I'll have bought the monthly one) why should I advice you to cancel it?
Thanks!0 -
Hi,
The the annual plan it is not cancelled yet, we will cancel when you will confirm. The subscription for the annual plan was not cancel, if you will not cancel it then you will pay for one more year.
Best regards, Nelea.
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Ok, so I want to cancel it on Nov 20! Many thnks, Nelea.
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Hi,
Ok, we will cancel the subscription.
Best regards, Nelea.
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