I have problems if I try to put a new template or block...

Diego Rodriguez

• November 01, 2022 16:44

I have problems if I try to put a new template or block in my website this is the error:

" This page needs a refresh. You’ve probably updated this page (or another page) in a different tab or browser. "

 

Thanks

 

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  Permanently deleted user

  • November 01, 2022 17:54

  Hi Diego,

  Thank you for contacting us.

   We would like to check this problem from your dashboard. Could you please send us the wp credentials for these sites? I have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the wp credentials to them? 

  Best regards, Nelea.

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  Diego Rodriguez

  • November 01, 2022 18:24

  Hello, I have already written 2 times to the support email but they have not answered me

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  Diego Rodriguez

  • November 01, 2022 18:26

  I sent the mail again

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  Permanently deleted user

  • November 01, 2022 20:43

  Hi,

  Unfortunately, the support does not work 24/24. We are in different time zone. We usually respond to questions within 24 hours. 

  Best regards, Nelea.

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