Cancel my Subscription

ita

• October 31, 2022 08:23

Why exactly does it take 15 DAYS to cancel? what kind of scam is that?

When i'd like to cancel my subscription, i like to cancel it ASAP and not some "Wait 15 days to process".  If this is an actual real thing where i have to cancel it 15 days before i have to pay again, then you bet that i'll change to another Website Builder.

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  Permanently deleted user

  • October 31, 2022 09:25

  Hi,

  Thank you for contacting us.

  If you need to cancel the subscription or to make a refund please write on the forum and we will cancel on the same day. Sorry, but where did you find this phrase "Wait 15 days to process"?

  Best regards, Nelea.

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  ita

  • October 31, 2022 21:43

  Id like to cancel it ASAP! since i am very low on my card and currently do not intend to spend it here.

  The phrase "Wait 15 days to process" was here:

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  Permanently deleted user

  • November 01, 2022 09:58

  Hello,

  The refund has been already processed. Your money should return to your account within 1-3 days (depending on your bank). 

  Best regards, Nelea.

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