Custom Domain isn't working

Txus Navarro

• October 30, 2022 13:49

Hello friends, I purchased for a custom domain in my Project. The DNS propagation is done, but it is thowing an error: ERR_SSL_PROTOCOL_ERROR

It is so apremiate for me because I was running FB ads with this project and need it to be ok soon!

Thanks and regards

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• 

  KC George

  • October 30, 2022 14:29
  • Edited

  Hi Txus,

  Please mention the public URL (the custom domain) of your project so that we can check. 

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  Txus Navarro

  • November 01, 2022 07:13

  Hi George,

  The DNS are resolved now but the website is not working becouse of SSL certificate. I saw another comments in the forum with the same problem, and I deleted the Domain and re-registered here in Brizy (like you said in that comments) but the problem is still the same. 

  My public URL: https://veggiegofit.es/

  I need help 👇
  

   

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  KC George

  • November 01, 2022 07:38

  Hi Txus,

  Apart from the A Record you have added, there are four additional AAAA Records associated with your domain. Please delete these records after signing into your domain registrar control panel

  These are the records to delete

  1. AAAA: 2001:4860:4802:38::15
  2. AAAA: 2001:4860:4802:34::15
  3. AAAA: 2001:4860:4802:36::15
  4. AAAA: 2001:4860:4802:32::15
         

  Once you delete the above AAAA records, please delete your custom domain and add it again to regenerate your SSL certificate

  

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  Txus Navarro

  • November 01, 2022 11:26

  Oh, Thanks so much KC. All is working now. Thanks so much for your support

  

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