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all carousels on my website doesn't show any images

Vlad Lys

Hi use latest version of brizy pro 2.4.10 and all carousels on my website dosnt show any image 

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Comments

26 comments

Date Votes
  • Permanently deleted user

    Hello Vlad,

    Thank you for contacting us.

    If you change the browser do you have the same issue? Also, do you have the same problem if you disable all your external plugins? Could you please send us the URL of the page you found this inconvenience?

    Best regards, Nelea.

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  • Vlad Lys

    Hi, yes same issue in all browsers, all of my pages has same blocks and elements an only 3 pages not working.  here is website. yoomeebooth.com 

    pages where images, carousel, book button and video thumbnails doesn't work:  

    https://yoomeebooth.com/photo-booth-rental/

    https://yoomeebooth.com/las-vegas-photo-booth-rental/

    https://yoomeebooth.com/orlando-photo-booth-rental/

    Now I received message from google search console: videos structured data issue(s)Missing field "thumbnailUrl". but I use same blocks on my another pages and it is working fine. 

    Please advise

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  • KC George

    Hi Vlad,

    On the three specific service pages you have mentioned above, I see an error on the browser console. https://jmp.sh/KNd47td9 Please purge all Litespeed cache and check the three pages again and check if you see any difference. If purging cache does not help, please deactivate Litespeed cache and try again. 

    Uncaught TypeError: Cannot read properties of null (reading 'includes')
        at bc540c2520925c339e317c246235beeb.js?ver=afff7:232:55466
        at NodeList.forEach (<anonymous>)
        at fi (bc540c2520925c339e317c246235beeb.js?ver=afff7:232:55201)
        at bc540c2520925c339e317c246235beeb.js?ver=afff7:232:101858
        at Array.forEach (<anonymous>)
        at bc540c2520925c339e317c246235beeb.js?ver=afff7:232:101846
        at Object.emit (bc540c2520925c339e317c246235beeb.js?ver=afff7:232:101556)
        at Object.emit (bc540c2520925c339e317c246235beeb.js?ver=afff7:232:101739)
        at HTMLDocument.<anonymous> (data:text/javascript;base64,ZG9jdW1lbnQuYWRkRXZlbnRMaXN0ZW5lcignRE9NQ29udGVudExvYWRlZCcsKCk9PndpbmRvdy5CcnouZW1pdCgiaW5pdC5kb20iLGpRdWVyeShkb2N1bWVudC5ib2R5KSkp:1:61)
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  • Vlad Lys

    Hi George, no nothing is changed, disable litespeed same issue

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  • KC George

    Hi Vlad,

    To help with further troubleshooting, we will need access to your project. Please add me as a user to your WordPress Dashboard if you need assistance with this. My email: kc.george@brizy.io. As shown in this screenshot: https://jmp.sh/sOSGGR3, please turn on the option "Send the new user an email about their account"

    Please let me know here when you send me an invitation.

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  • Vlad Lys

    Done. Thank you George

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  • KC George
    • Edited

    Hi Vlad,

    On these three pages, please remove a specific popup. https://jmp.sh/0RFy3Y4W Once you do this, the carousel will start working well again.

    Let me explain why. There are two types of popups you can add using the Brizy popup builder

    1. Conditional Popup: These popups are triggered when a condition is fulfilled
    2. On-click popups: These are triggered when the user clicks on a button, text, icon or another element.

    The popup I have asked you to remove was created as a conditional popup and you have added it to a button as on on-click popup. A conditional popup should not be added to a button as an on-click popup.

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  • Vlad Lys

    Thank you so much it works

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  • Vlad Lys

    Also i have this message in my google search console

    Missing field "thumbnailUrl"
    Items with this issue are invalid. Invalid items are not eligible for Google Search's rich results

     

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  • KC George

    Hi Vlad,

    Your videos lack thumbnail URLs and hence disqualifies from being listed as Rich Results in Google search results. Please consider using an SEO plugin to generate video schema for your pages so that your videos can be listed as Rich Results in Google Search. Please read more about it here.

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  • Vlad Lys

    Hi George, have a question, oin my GSC i have "Page isn't usable on mobile" for home page, but in brizy builder all looks good on my phone too but why google give me this craw issues 

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  • KC George
    • Edited

    Hi Vlad,

    This is because you have disallowed Google to index any content within the folder https://yoomeebooth.com//wp-content/ Hence many images, Javascript and CSS files are not accessible by Google. 

    To fix the issue, please follow the steps below. If your hosting company allows you to edit the robots.txt file using a File Manager, you could skip the steps 1 and 2 below and edit the file directly. 

    1. Download the file https://yoomeebooth.com/robots.txt using an FTP client like FileZilla You would need your FTP host name, username and password to do this. Your hosting company should be able to provide you with these details.
    2. Replace the content of the file with the content below and upload it to your website using the same FTP client.
    3. In Google Search Console, request Google to re-index the homepage. https://jmp.sh/93Fxg1Du 
    User-agent: *
    Disallow: /wp-admin/
    Allow: /wp-admin/admin-ajax.php

    Sitemap: https://yoomeebooth.com/sitemap_index.xml
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  • Vlad Lys

    Hi George, I did, edit robot.txt and recrawl still same 

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  • KC George

    Hi Vlad,

    There is a mistake in your robots.txt file at https://yoomeebooth.com/robots.txt. I have copied the content of your robots.txt file below. You can see the line Disallow: /wp-content/ 

    User-agent: *
Disallow: /wp-content/
Allow: /wp-admin/admin-ajax.php

Sitemap: https://yoomeebooth.com/sitemap_index.xml

    This means that you are blocking all content within the https://yoomeebooth.com/wp-content/ folder to search engines even now. Please replace 

    Disallow: /wp-content/

    with 

    Disallow: /wp-admin/
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  • Vlad Lys

    Thank you, but still the same URL is on Google, but has issues It can appear in Google Search results (if not subject to a manual action or removal request). However, some issues prevent it from being eligible for all enhancements. 

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  • KC George

    Hi Vlad,

    Now your website is mobile friendly. Please see this report. https://search.google.com/test/mobile-friendly/result?id=qDtDhiBxb5JPAbvCwS8tyQ

    The report also says some resources are still not available to Googlebot. You may need to look into this as well

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  • Vlad Lys

    Hi George, my site broke after latest update please advise yoomeebooth.com

    How to back up old version of brizy

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  • Vlad Lys

    so I backed up my whole site for day before and it works now, please check the latest update. please see how it waswhenIwasonlatestupdate.

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  • KC George

    Hi Vlad,

    We apologize for this inconvenience. You are right, looks like there are is some incompatibility between the latest Brizy versions and the Litespeed Cache plugin. We will look into this.  

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  • Vlad Lys

    Hi, George, is it fixed? can I update it? 

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  • KC George
    • Edited

    Hi Vlad,

    We have started a conversation with the Litespeed Cache plugin support here https://wordpress.org/support/topic/not-included-css-by-minifier/ It will take few iterations of going back and forth between Brizy and Litespeed Cache before we can fix this issue.

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  • KC George

    Hi Vlad,

    Litepseed Cache developers have agreed to roll out a fix for this issue in their next update. Until then, if you disable the CSS Minify option in Litepseed Cache, as in this screenshot https://jumpshare.com/j/5AOqjezAttg1SpwcOxBT you can fix the issue.

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  • Vlad Lys

    Hi George, so it is still not fixed litespeed plugin?

    Also I tried another plugin for site speed load 10Web Booster it works great but sometimes it breaks page same way as litespeed plugin. is it any way to make 10web booster works with brizy flowless it is really increase site speed load.

    Thank you

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  • KC George

    Hi Vlad,

    I have installed the 10Web Booster plugin and set it up with my test website https://codesk.brizytest.online/ As you rightly pointed out, it did improve the overall performance of the website. GT Metrix score went up to 99% after installing the plugin. https://gtmetrix.com/reports/codesk.brizytest.online/4c7jhNyq/

    I could not reproduce the issue of the 10Web Booster plugin breaking the website. Can you give is more details about it?

      

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  • Vlad Lys

    Hi George, hope ypu doing well. 

    I have a quastion. On my site yoomeebooth.com i have a blog with 50+ artickels but when i check google if its crawled i cant see it 

    for example when i put it in google search i cant see it - site:https://yoomeebooth.com/photo-booth-things-you-must-consider/

    Can you please explain what i am doing wrong why it is not indexing by google

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  • KC George

    Hi Vlad,

    To index your blog posts with Google, please try these steps.

    1. Your Posts sitemap is located at https://yoomeebooth.com/post-sitemap.xml
    2. Sign up with Google Search Console at https://search.google.com/search-console/ and submit your Posts sitemap to Google https://jmp.sh/77LBZZ24
    3. Wait for a week for Google to index your blog posts

     

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