Password Protection

Jessi Everhardt

• October 26, 2022 17:00

Hi, 

I've opted to use the "password" protection for my page. I've selected it so that it is blue and "on" and then clicked the edit icon, updated it, and saved the page. When I go to the website and enter the generated password, the page refreshes and does not enter the website. 

I see no password error either. How can I fix this? 

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• 

  KC George

  • October 27, 2022 09:35

  Hi Jessi,

  Can you try accessing the page from the private (Incognito) window of your browser or an alternate browser and check if it works?

  

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  Reto Schäublin

  • December 16, 2022 13:38

  Hi, we have the same problem. Password protection works on brizy preview but not on the synced domain. Incognito window does not help. I deleted the 'cache' folder and everything in the folder 'var'.
  https://fig14714075.brizy.site/
  https://www.praxis-lichtvoll.net/

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  KC George

  • December 17, 2022 05:39
  • Edited

  Hi Reto,

  We are sorry for this inconvenience. The Server Sync software has a bug. Although the initial sync works fine, further website modifications do not sync well. We do not recommend using this publishing option.

  3rd Party Free Hosting, Brizy Cloud custom domain and HTML Download options work well. HTML Download option would not be suitable for password protected pages.

  

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  Reto Schäublin

  • December 17, 2022 08:50

  Thank you KC,
  If I want to change the connection, I first have to disconnect Server Sync, right?
  I guess, this option won't work for my client. His Internet Provider blocks everything from Brizy. He can't see the preview page and he can't see the backend. The browser stops loading content. We checked his computer, we can not find any restrictions.
  best regards, Reto

  

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  KC George

  • December 19, 2022 06:52

  Hi Reto,

  You have mentioned that "His Internet Provider blocks everything from Brizy". Does this apply to any website hosted with Brizy Cloud? Can you please test these Brizy Cloud hosted websites at his end?

  • Brizy.io
  • https://www.theowly.net/
  • https://www.antakyataksi.net/

  These are Brizy Cloud websites hosted with Netlify. Do these open at your client's location?

  • https://digiwork.netlify.app/
  • https://payss.netlify.app/
  • https://wedding-translation.netlify.app/

  Please also check these Brizy Cloud websites published on Vercel

  • https://houziz.vercel.app/
  • https://digiwork.vercel.app/

  And this Brizy Cloud website published with Render

  • https://digiwork.onrender.com/

  Depending on which one works, you can make a decision on where to publish. 

   

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  Reto Schäublin

  • December 20, 2022 09:40

  Hi KC,
  Thank you so much. The Internet provider has given more rights to my client. Now he can open any of these links.
  Best regards, Reto

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