Brizy Editor "Something went wrong" but pages loads correctly then viewing

Magnus Blad

• October 23, 2022 13:07

Hi,

On a new site this time but again geting "Something went wrong" when trying to edit pages with Brizy.

Brizy 4.2.11 & Brizy PRO 4.2.10

256 Mb memory in WP Config setting

Php 8.1

Any ideas?

Kr, Magnus

0

• 

  Permanently deleted user

  • October 23, 2022 20:59

  Hello,

  Thank you for contacting us.

   We would like to check this problem from your dashboard. Could you please send us the wp credentials for these sites? I have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the wp credentials to them? 

  Best regards, Nelea.

  0
• 

  Magnus Blad

  • October 24, 2022 06:56

  Hi Nelea, After restoring backup and trying out different things it suddenly started to work again. A bit curious though since this is the second time I encounter this (two different sites), and see that others have to. Do you know what causes this? Kind regards // Magnus  SPAM"

  0
• 

  Permanently deleted user

  • October 24, 2022 08:58

  Hello,

  This issue may occur because the server can not receive our admin-ajax requests; also it can be the result of plugin compatibility. In order to know for sure what the cause is, we always log into the user's dashboard and investigate the cause. 

  P.S. please do not reply to the notification email noreply@rizy.zendesk.com. The email will be received as spam and they will not be posted here.

  Please let me know if you have any other questions.

  Best regards, Nelea.

  0

Please sign in to leave a comment.