Change email

Jotte Mallisse

• October 22, 2022 11:45

Hi,

 

Is there a way to change email by confirming my identity another way (not by mail?). The domain on which my account email was registered is expired, so I have no access to my old email. 

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  Permanently deleted user

  • October 24, 2022 07:52

  Hi,

  Thank you for contacting us.

  You can change the old email only through the confirmation you will receive by email. You have to enter an email only to which you have access. If you don't have access to that email then you cannot change it.

  Best regards, Nelea.

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  Jotte Mallisse

  • November 03, 2022 16:00

  Hi,

   

  Is there any way around this? The domain has expired so I don't have access to this mailbox anymore. 

   

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  Permanently deleted user

  • November 04, 2022 06:49

  Hi,

  Sorry, but this is the only way to change the email. 

  Best regards, Nelea.

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