Update failed: License Key Disabled

Christian Schroeder

• October 21, 2022 12:35

Hey, I got the problem that I can't update Brizy Pro in Wordpress because everytime I want to to so I get the following message: Update failed: License Key Disabled

I have a Brizy Lifetime Account and before the update everything worked fine. 

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  Permanently deleted user

  • October 21, 2022 14:34
  • Edited

  Hello,

  Thank you for contacting us

  You should install the latest Brizy Pro version  2.4.10.  Please deactivate and delete Brizy Pro, then  Update Brizy to 2.4.10 version. After this, you can install the License Key.

  Best regards, Nelea.

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  Christian Schroeder

  • October 21, 2022 15:51

  Hey Nelea,
  thanks for your fast response. Your solution worked well.
  
  Best regards & great weekend

  Christian

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  Permanently deleted user

  • October 21, 2022 17:14

  Hi,

  Great to know that all is working fine on your site now. Have a nice weekend too.

  Best regards, Nelea.

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  Amanda Torres

  • April 10, 2023 21:58

  I have the same issue and this suggestion is not working for me? 

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  Ariel H.

  • April 11, 2023 10:24

  Hi Amanda,

  Thank you for contacting us.

  Please delete both Brizy and Brizy Pro in the plugins area and follow the steps on the below links to re-install them and activate your license.

  https://support.brizy.io/hc/en-us/articles/360019679412-How-to-Install-Brizy-FREE

  https://support.brizy.io/hc/en-us/articles/360019679472-How-to-install-Brizy-PRO-and-activate-your-PRO-license

  It is important to note that deleting Brizy and Brizy Pro will not delete your data. However, your site's layout will break without them. Once reinstalled and activated, the layout will return to normal.

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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