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6 comments

Date Votes
  • Permanently deleted user

    Hello,

    Thank you for contacting us.

    Could you please send us the URL of the project where you found this inconvenience?

    Best regards, Nelea.

    0
  • KC George

    Hi Yves,

    I just tested the Facebook element. It seems to work fine at my end. https://jmp.sh/kizl45I

    The issue could be specific to a project. Can you try on a new/ different project?

    0
  • Yves Douillot

    The playground project is https://strawberry8542366.brizy.site/

    But I can't use the FB Element on any of my projetas, across my different accounts ! Sth about my computer ?

     

    0
  • Natalia Chitoroaga

    Hi Yves!

    I think it is related to your browser or your browser extensions. 

    I could add again the Facebook element, check this video - https://jmp.sh/W0okSvh; 

    If it possible, try to use a different browser. I'm interested how it will work.

    Thank you!

    Natalia

    0
  • Brizy Francophone

    Hey

    Sorry about the delay, but I have been busy moving WordPress websites to Brizy Cloud

    I still have the same problem, I can't use the FB element, I tried different computers and browsers

    0
  • KC George
    • Edited

    Hi 

    Can you please try these?

    1. Please check to see if you have any Ad Block extensions installed on the developer browser where you are having issues with the Facebook element. Retry after removing any ad-blocking extensions.
    2. Please log into your Facebook account on the browser you use for Brizy development before testing the Brizy Facebook element on a different tab.
    0

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