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HELP! Execution stopped. Attempt to save invalid project data.

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10 comments

  • KC George

    Hi David,

    We will need to take a look at your WordPress Dashboard to help you resolve this issue. I have opened a private ticket for you. Your ticket number is 17146. Please check for an email from support@brizy.io and reply to that email with you server credentials.

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  • GAURAV VISHWAKARMA

    Hi, I have the same issue when activating the licensee for a domain. Can you please help?

     

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  • Nelea

    Hi,

    We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You will receive an email regarding this. Could you send us in that private message the WP credentials to this site?

    Regards, Nelea.

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  • Natalia Chitoroaga

    Fixed.

    The editor was not loading due the "Project data should" exist error. 

    This kind of issues are solved only by our development team, therefore we create an internal ticket to have the access on our user's dashboards.

    Regards, Natalia 

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  • Kyung Ho Paik

    Hi. I'm trying to insert my license key and an error "Execution stopped. Attempt to save invalid project data."

     

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  • Nelea

    Hi Kyung Ho Paik,

    Thank you for contacting us.

    We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You will receive an email regarding this. Could you send us in that private message the WP credentials to this site?

    Regards, Nelea.

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  • Alberto Dominguez

    I migrated from a new hosting provider and Brizy is rejecting license key. Any help?

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  • KC George

    Hi Alberto,

    Do you see an error message in the WordPress Dashboard when accessing the plugins area? If you see an error message, please share a screenshot of the message.

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  • Alberto Dominguez

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  • Nelea

    Hi Alberto,

    We would like to check this problem from your dashboard. Could you please send us the wp credentials for these sites? I have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the wp credentials to them? 

    Best regards, Nelea.

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