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update Brizy, now my site is fucked up.....

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21 comments

  • Permanently deleted user

    Dear Marielyne,

    We are very sorry for this inconvenience.

    We could reproduce this problem. We've already created an internal issue and our developers will investigate how we can solve this problem as soon as possible. Thank you for your patience and for reporting to us .

    Best regards, Nelea,

    0
  • Jon Page

    my site is also down becos of the latest update. what is going on with the latest patch? all my layout got messed up totally but i can still see it in the builder but not on the live page.

    Does anyone knows whats going on?

    1
  • Den B

    Hi Jon,

    Denis here from Brizy Support department. Thank you for your message.

    I apologize for this inconvenience. I confirm this is an issue from our latest Brizy plugin updates. This bug was not detected by our testing team using the beta version, before the release; therefore we could reproduce it only on the live projects. 

    Our development team is informed already. We are working to fix this issue and to release update ASAP.

    As temporary solution you can easily roll back to the previous version using the following instructions:
    - To downgrade the FREE plugin remove current version installed on your website. Then go to this website - https://wordpress.org/plugins/brizy/advanced/, scroll down to the "Previous Version" paragraph, select version 2.3.26 from the drop-down list (View screenshot) and click on the Download button; upload the plugin manually in your WordPress dashboard.
    - To downgrade the PRO plugin remove current version installed on your website. After that log into your Brizy account and download version 2.3.19 - View screenshot. Upload the plugin manually in your WordPress dashboard.

    Sorry for the inconvenience.

    Best regards,
    Denis.

    -1
  • Marielyne Nillesen

    Hi,

    I downgraded my Brizy to 2.3.19, but this did not solve the problems. Is there another/previous version?

    Best regards,

    Marielyne

    0
  • Den B

    Hi Marielyne,

    Thank you for your message.

    Could you, please, try to clear cache and check if problem is still present?

    Best regards,
    Denis.

    0
  • Lindsey White

    Hi,

    Following this feed, I too downgraded to 2.3.19 and purged cache, but it hasn't solved the same issue with my site. Am losing confidence in Brizy and it's ability to provide a stable transition in respect of upgrades. It doesn't look very professional when your sites are completely messed up.

    Kind regards,

    Lindsey  

    1
  • Permanently deleted user

    Hi All,

    A new update for Brizy Free 2.3.28 and Brizy Pro 2.3.21 is released, color and align issues are fixed in this release. Please update both plugins. Let me know how it works.

    Best regards, Nelea.

    -2
  • Sabrina Korenic

    Having the same issue. Updated brizy and my site is not working as it should. 

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  • Jon Page

    It's still messed up in the new patch. can you please test patches before getting everyone into mess like these, its uncall for.

    1
  • Eric Tarasewicz

    I've got two sites updated to Free .28 and Pro .21 and they're both throwing fits:

    errors in web dev tools:

    (index):274 Uncaught TypeError: Cannot read properties of undefined (reading 'emit')
    at HTMLDocument.<anonymous> ((index):274:64)

    code in source:

    <script id='brizy-asset-main-30-js-js-after'>
    document.addEventListener('DOMContentLoaded', () => window.Brz.emit("init.dom", jQuery(document.body)));
    </script>
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  • Sabrina Korenic

    Can someone please help with a solution? My site is down and cannot click on a product without a blank page popping up with a bunch of dots. 

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  • Eric Tarasewicz

    per other post suggestions, downgraded to free .26 and pro .19 - still getting errors listed above

    1
  • Vito Giovannetti

    SOLVED FOR ME

    -1
  • Terry Matthews

    Getting this error on last update.

    Brizy Pro: cURL error 6: Could not resolve host: www.brizy.io

    It is a test site so not too serious at this point.  Hope the latest update settles down in the next few days.

    Cheers

     

    0
  • Alberto Bigoni

    Free .26 and pro .19: solved for me too! Thanks! Alberto

     

    0
  • Anita Bergsma

    Hi all, my site is blank as well. downloaded the 2.3.26 from the drop-down list and clicked on the Download button; how do I upload the plugin manually in your WordPress dashboard?  Where do I find this on my dashboard.

    0
  • Den B

    Hey everyone,

    Please, check your websites now, everything should work correctly. If you still expire any difficulties with the website, please, let us know.

    Recently was released update - Brizy FREE 2.3.28 and Brizy PRO 2.3.21. In these versions were fixed issues with text alignment. Feel free to update to latest versions.

    Best regards,
    Denis.

    0
  • Lindsey White

    My site is still the same despite updating with the most recent versions as suggested, a disappointing day!

    0
  • Permanently deleted user

    Hi Lindsey,

    Thank you for contacting us.

    We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You will receive an email regarding this. Could you send us in that private message the WP credentials to this site?

    Best regards, Nelea.

    0
  • Marielyne Nillesen

    Hi, I downgraded my Brizy to 2.3.19, but this did not solve the problems. Is there another/previous version?

    Best regards, Marielyne 

    0
  • Den B

    Hi Marielyne,

    We released a new update for Brizy FREE and Brizy PRO plugins. Please, update to the latest versions:

    Brizy FREE 2.3.28
    Brizy PRO 2.3.21.

    Kind regards,
    Denis.

    0

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