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Tag Sorting on Posts Element Not Working as Expected (pt. 2)

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5 comments

  • Mihail Stremenovskii

    Hello Ana!

    Sorry for the delay, support is limited on weekend.

    I've created a private ticket, you should receive an email notification regarding this. In this ticket, please, provide us the link to your website and admin access to the WP dashboard, we would like to check the problem from your dashboard. 

    Kind regards,

    Mihail

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  • Benjamin Schuster

    Hi, 

    I seem to have the same exact problem with only the tags displaying that are attached to the posts displaying on the page below.

    I'm also on Brizy 2.3.20 / Brizy Pro 2.3.15 / Wordpress 5.8.2

    See example:

    https://philosophiepur.net/beitragsseite/

    Thanks!

    Ben

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  • Doina P

    Hello Benjamin,

    Thank you for your message!

    If you are talking about the same problem, I will create a private ticket for you and one of my colleagues will contact you as soon as possible. Please make sure to give them all the details that they need! Hope this helps! If you have any other questions, feel free to ask.

    With kind regards,

    Doina 

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  • Anna Mclendon

    Hi,

    A ticket was created for me from this request, and the ticket has been marked as "Solved," but the problem is not solved. I was told I would be contacted when the fix was ready - should I wait? I expected the ticket to remain open.

    Anna

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  • Denis B.

    Hi Anna,

    Thank you for your message.

    When ticket is marked as "Pending" for more than 7 days automatically is marked is "Solved". This is Zendesk option, support agents didn't change ticket status.
    I created a follow-up ticket with reply to previous ticket as "Solved" ticket couldn't be reopened.

    Regarding problem reported. Recently developers announced that at the moment there are displayed only on the current page. 
    Meanwhile was created feature request regarding tags functionality. In near future we'll update this to allow to show all the tags, not only for the current page. Stay tuned for updates.

    Thank you for understanding and patience, we highly appreciate that.

    Best regards,
    Denis.

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