Website Not Displaying

Completed

Marija Lijeskic

• November 10, 2020 18:44

I updated to the newest version of the Brizy Pro Plugin earlier today, and ever since that my website has stop displaying. 

I am able to make edits in the Brizy builder, but if I click on the preview it shows absolutely nothing.

Can you please help me fix this?

atlassnholding.com

2

• 

  Bob Clarke

  • November 10, 2020 22:56

  all my sites running brizy / brizy pro went down at the same time. my ISP is working on it said something about PHP update but there sending my case up to a technician...... grrrrrrrr 

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  Mike M

  • November 11, 2020 02:18

  Same situation here. Upgraded the Pro plugin and got errors on the site. SIte even crashed due to that... Brizy, please explain!

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• 

  Kris Keyton

  • November 11, 2020 06:08

  I tried to update brizy pro crashed site. 

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  Ģirts Kizenbahs

  • November 11, 2020 10:21

  I got issues too after upgrading Pro. Site crashed and not working.

  I got issue like this

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  Sandra Prunici

  • November 11, 2020 14:14

  Hi there,

  I'm sorry for this issue, we already fixed this problem on our last Brizy update. Could you please check if you have the Brizy Free 2.1.3 and Brizy Pro 2.1.1?
  Thanks!

  Best regards,
  Sandra

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• 

  Bob Clarke

  • November 11, 2020 15:27

  I am up to date and I am not able to edit anything!! when I click edit in brizy on any page I get a 404 page

  

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  Mike M

  • November 11, 2020 19:00

  Sandra, please let us know what, specifically the problem was? I dont trust Brizy so much from now on...

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  Sandra Prunici

  • November 12, 2020 09:19
  • Edited

  Hi,

  @Bob Clarke, did you notice this problem after you install the new version of Brizy Free 2.1.3? I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WP credentials to this site?

  @Mike M, the problem was in a file and we already fixed this inconvenience. I understand your frustration and we are doing all the best for solving all problems from our side. Unfortunately, we can't test the new release with all dashboard, servers, configuration and so on. For example, this problem on my dashboard doesn't happen when I updated the Brizy Free and Brizy Pro. I can't promise that problems will not be anymore (it is almost impossible, even Facebook, Zendesk, Amazon and other big companies have issues) but I can promise that we will take care of them and will strive to fix them and improve their functionality.

  Thanks!

   

  Best regards,
  Sandra

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