post content not appearing on single template type

Completed

Ben Scott

• November 09, 2020 13:07
• Edited

recent update early november 2020 has broken post content element in single template type

when will this be fixed

this update feels very beta

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  Sandra Prunici

  • November 10, 2020 07:46

  Hi,

  Is this a template? What display conditions do you have set for it? Could you please send us a screenshot from the editor mode of the template? What elements did you use in the template?
  Do you have our last versions for Brizy Free 2.1.0 and Brizy Pro 2.1.0? If you temporary deactivate all external plugins and activate a WP default theme, did you receive the same result?

  Thanks!

  Best regards,
  Sandra

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  Ben Scott

  • November 10, 2020 08:59

  

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  Ben Scott

  • November 10, 2020 11:29
  • Edited

  Makes no difference I am afraid

   

  the recent update broke a functioning site as far as I can tell, maybe a database error which has occured for brizy on this site

   

  will try on another test site on my server and then give you access if that helps

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  Ben Scott

  • November 10, 2020 10:13
  • Edited

  Element used is post content

  2 pages affected

  one is standard blog posts

  other is custom post type

   

  even with all custom post types and acf off this is still an issue on the blog page

   

   

  other elements used on that page include

  main menu 

  shortcode

  prevnext

  featured image

  text for title

  text for category and time/date

  also login element which was recently added (this may be the issue took off and no difference)

  facebook like element on blog only

  search element

  on the projects page its

  custom text areas with shortcodes using ACF and images linked to ACF fields

   

  as the blog doesnt work and its the main wordpress content area that is the issue I think this is an issue

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  Ben Scott

  • November 10, 2020 10:57
  • Edited

  Not having same issues on other site on same server

  will investigate more and try to create a new template to test if old templates somehow got corrupted

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  Ben Scott

  • November 10, 2020 11:26

  tried out a brand new template and no luck

   

  Not sure if this is related but I think it may be

  I am sometimes getting double elements on front end when single element in brizy

  but more importantly

  seems template database isn't working or can't be read and written to correctly

  I have noticed there is an issue with global elements (header and footer) not allowing me to select Brizy templates as an option

  I did have that option previously and have some conditions set for those 2 elements specific to hiding on certain Brizy templates as can be seen from the screengrab

  when I go into a new condition I don't have the Brizy templates option (it does appear but cannot be selected if I have gone into a previous condition for some reason)

  to me, this suggests something about Brizy

  is buggy and is causing issues on this site

   

  whats the best way to fix this, reinstall Brizy? save off all templates and elements and rebuild the site?

  

   

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  Sandra Prunici

  • November 10, 2020 16:58
  • Edited

  Hi,

  Thank you for all these details!
  I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WP credentials to this site? We want to check this site.

  Also, in the first message you write us about the issue on the Post navigation element - yes, we could reproduce it and we already created an issue for our team. They will investigate it and when we will receive a notification from them, we will inform you too.

  Thanks!

   

  Best regards,
  Sandra

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  Glenn Lidstone

  • November 24, 2020 14:10

  Please note I am having a similar issue on a site that has been working fine until recently.
  Our first blog page loads fine but the second does not. The third is fine.
  
  This loads fine.
  https://rilleatechnologies.com/blog/

  If you click on page 2, originally I was getting an Error 524 (and the page doesn't load).
  If you click on page 3, it is fine.
  Now, page 2 is loading but is not rendering properly.

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  Sandra Prunici

  • November 25, 2020 08:00

  Hi Glen,

  Problems reported by Ben was fixed in the last updates for Brizy Free 2.1.5 and Brizy Pro 2.1.3. In your case, the problem seems to be related to the server. Could you please contact your hosting provider and inform them regarding this?

  Thanks!

  Best regards,
  Sandra

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