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Burger menu not working on Brizy 2.0.2 / Brizy Pro 2.0.1

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8 comments

  • Sandra Prunici

    Hi,

    Could you send us a link where we can check this inconvenience? I tried to check on my test site and all seems to work fine on all devices, desktop, tablet and mobile. See here and here. I have the latest updates for both plugins.
    Thanks!

    Best regards,
    Sandra

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  • Martin Weisbach

    https://www.ruzicka-teamwerkstatt.de/

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  • Sandra Prunici

    Hi,

    Thank you for the URL! I found that the burger menu and the classic menu don't work on the homepage, on other pages all is working fine. See here. Maybe you added code or shortcode on this page and it affects the menu. What is different on the homepage in cooperation with other pages?

    Could you please make some basic checks that will not affect your site?

    - If you change the theme do you have the same problem?

    - Do you have the same problem if you disable all external plugins? 

    Best regards,
    Sandra

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  • Martin Weisbach

    Hi,

    thank you for checking. What i did now is safe all blocks from the homepage, set a new page as homepage and rebuilt it with the saved blocks. I did not change themes, plugins etc. Now the menu works.

    Best regards,

    Martin

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  • Sandra Prunici

    Hi,

    Thank you for updating us regarding this inconvenience! Great to know that you find a solution for it.
    If we can help you with something else, let us know and we'll be happy to help you!

    Best regards,
    Sandra

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  • Martin Weisbach

    Hi Sandra,

    i have another one for you: https://www.frasch-raumausstattung.de/

    After updating to brizy 2.0.5 and brizy pro 2.0.2 burger menu not working anymore on any page. I tried the above and disabled all plugins and changed the theme. Problem remained.

    Best regards,

    Martin

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  • Sandra Prunici

    Hi, Martin,

    I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WP credentials to this site?

    Thanks!

     

    Best regards,
    Sandra

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  • Natalia Chitoroaga

    Issue Fixed.

     

    The problem was in the License Key. It has not been activated in WordPress dashboard. 

     

    Cheers.

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