Burger menu not working on Brizy 2.0.2 / Brizy Pro 2.0.1
CompletedOn my WP Installation i had Brizy 1.0.126 with Brizy Pro 0.0.41. After update to Brizy 2.0.2 with Brizy Pro 2.0.1 the burger menu does not work anymore - menu is not opened on any device macos, ios, windows ... used my backup to go back to the old version, now everything works fine again...
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Hi,
Thank you for the URL! I found that the burger menu and the classic menu don't work on the homepage, on other pages all is working fine. See here. Maybe you added code or shortcode on this page and it affects the menu. What is different on the homepage in cooperation with other pages?
Could you please make some basic checks that will not affect your site?
- If you change the theme do you have the same problem?
- Do you have the same problem if you disable all external plugins?
Best regards,
Sandra0 -
Hi,
thank you for checking. What i did now is safe all blocks from the homepage, set a new page as homepage and rebuilt it with the saved blocks. I did not change themes, plugins etc. Now the menu works.
Best regards,
Martin
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Hi,
Thank you for updating us regarding this inconvenience! Great to know that you find a solution for it.
If we can help you with something else, let us know and we'll be happy to help you!Best regards,
Sandra0 -
Hi Sandra,
i have another one for you: https://www.frasch-raumausstattung.de/After updating to brizy 2.0.5 and brizy pro 2.0.2 burger menu not working anymore on any page. I tried the above and disabled all plugins and changed the theme. Problem remained.
Best regards,Martin
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Hi, Martin,
I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WP credentials to this site?
Thanks!
Best regards,
Sandra0 -
Issue Fixed.
The problem was in the License Key. It has not been activated in WordPress dashboard.
Cheers.
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