Something went wrong

Completed

Valentina Albasini

• June 18, 2020 12:47

Hello,

I have some trouble using Free Brizy plugin in my WordPress site. When creating a new page from scratch and then clicking "Edit with Brizy" I get this error.

I had some problems installing the plugin, couldn't install from WordPress Plugin Directory because I received this error (sorry, screenshot is in italian).

But then I succeded installing and activating it by uploading .zip file.

I thought it was all ok but then received the "Something went wrong" error when creating new page.

Versions:

Brizy plugin 1.0.126

Astra theme 2.4.5

WordPress 5.4.2

memory_limit 128M

post_max_size 16M

upload_max_filesize 16M

Any idea what could I try?

0

• 

  Alex

  • June 18, 2020 13:19

  Hi,

  this is something we need to inspect in your dashboard. I have created a ticket for you so please send your login details there and we will look into it. Thanks.

  0
• 

  Natalia Chitoroaga

  • June 19, 2020 09:38
  • Edited

  Issue fixed.

  The bug detected in the Console:   Unexpected token T in JSON at position 0  

  The fix - the hosting provider needs to add json files extension in the web.confg.

  <mimeMap fileExtension=".json" mimeType="application/json" />

  0

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