Lolipop - Double Combo of "Page needs a refresh" and "Could not publish or save page"

Completed

Anna Mclendon

• April 20, 2021 18:09
• Edited

UPDATE: A ticket was opened and this was resolved. I was having two separate issues, both related to the host, Lolipop (lolipop.jp).

Firstly, Lolipop has a 海外アタックガード (overseas attack guard) which was interfering with me, specifically, because I don't currently live in Japan.

The meat of the update issue turned out to be related to the WAF. Once I turned it off for the domain, updating went smoothly again.

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I am unable to update pages on my Brizy site. lightproject.jp

Running:

- Brizy 2.2.13

- Brizy Pro 2.2.9

- Wordpress 5.7.1

When I click the update button, it gives me the classic "This page needs a refresh" box, despite my not having any other tabs of the site open. Behind it, I can also see the "Could not publish or save page" error pop up. Screenshot below.

I have tried:

- Uninstalling Brizy Pro and reinstalling

-Uninstalling Brizy (free) and reinstalling

-Deactivating all other plugins

Help??

Background:

I recently migrated this site to a new server on Lolipop. I was using the migration tool they provided and I believe it malfunctioned slightly towards the end, as some of the images didn't make it.

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• 

  Sandra Prunici

  • April 16, 2021 11:39

  Hi,

  Thank you for all these details! We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site?
  I have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

  Thanks!

   

  Best regards,
  Sandra

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