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Moved site to new host now getting "something went wrong with the project" error

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4 comments

  • Sandra Prunici

    Hi,

    Thank you for all these details! We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site?
    I have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

    Also, could you please check if you have the latest version for Brizy Free 2.2.13 and Brizy Pro 2.2.9?

    Thanks!

     

    Best regards,
    Sandra

    0
  • Natalia Chitoroaga

    Fixed, 

    Error: Project data should exist. 

    This bug can be fixed only by our development team.

     

    Regards, Natalia

    0
  • Fernando Gonzalez
    Project data should exist. 
     
    I have this issue as well, could you help me fix it?
     
    I can give you access when you send a ticket. 
     
    Thank you,
     
    Fernando 
    0
  • Den B

    Hi Fernando,

    Thank you for contacting us.

    I have created private ticket for you, you should receive notification regarding this. In this ticket, please, provide us link to your website, admin access to WP dashboard and FTP credentials, we'll fix the problem.

    Best regards,
    Denis.

    0

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