Brizy Plugin WP is not loading
CompletedI've tried create a page with Brizy many times from yesterday until now and it's not working. The page don't update from the loading icon, as the screen shot below:
What can I do to fix the problem?
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Hi,
Could you please check if you have the latest Brizy Free 2.2.10 and Brizy Pro 2.2.7 version? Could you please temporary deactivate all external plugins (except Brizy Free and Brizy Pro) and activate a WordPress default theme? Do you receive the same problem?
Do you encounter this problem on all pages or on some pages? On what pages did you encounter it? I want to add that with Brizy builder can't be edited pages and posts that are already edited with the theme or another page builder. With Brizy is possible to create new pages and edit them with Brizy.
Best regards,
Sandra0 -
Hi Sandra,
I seem to be encountering the same issue. I've followed your recommendations and even created a brand new page just to be safe that no other themes or builders are used. Help!
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Hi Ana,
Sorry for the late reply, support is limited on weekends.
We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?
Best regards, Nelea.
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Hi! I have the same issue on my site. Please help! Best regards, Thomas.
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Hi Thomas,
We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?
Best regards, Nelea.
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Update: there is a plugin incompatibility with the https://perfmatters.io/ plugin on Brizy pages.
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