Problem with deleted global block

Tilman Grundig

• February 27, 2024 08:31

Hi there!
I’ve deleted a global block — without changing the display condition beforehand.
Because it is still displayed on certain pages, I wonder how I can solve this?

Regards

0

• 

  Ariel H.

  • February 27, 2024 09:50

  Hi,

  Thank you for reaching out to us.

  For the pages where the Global Blocks are being displayed, could you please try editing those pages and removing the display conditions? After making the changes, save your edits and then reload the page in the editor and see if this helps resolve the issue.

  

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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  Tilman Grundig

  • February 27, 2024 09:58

  Hey Ariel!
  Thank you for your quick reply!

  The problem is: this deleted block doesn’t appear when editing the pages with Brizy. It is only visible when viewing the pages …

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  Ariel H.

  • February 27, 2024 10:24

  Hi,

  Thank you for the update.

  If you have any optimization plugins active on your site, I recommend flushing the cache to see if that resolves the issue. If that doesn't work, you can also try optimizing your database using the WP Optimize plugin. For more information on how to do this, you can refer to this link: https://www.inmotionhosting.com/support/edu/wordpress/optimizing-your-wordpress-database-with-the-wp-optimize-plugin/

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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  Tilman Grundig

  • February 27, 2024 11:07

  Hey Ariel!
  I’ve deactivates all plugins (except Brizy and Brizy Pro) — no change.
  I’ve used the WP Optimize plugin — no change.

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  Ariel H.

  • February 27, 2024 11:23

  Hi,

  Thank you for keeping in touch.

  This is something we need to inspect from your WP Admin page. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  • Community Post link: https://support.brizy.io/hc/en-us/community/posts/17311698409234
  • WordPress Admin URL:
  • Username:
  • Password:
  • URL of the affected page(s):

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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• 

  Ariel H.

  • April 22, 2024 12:07

  Hi,

  My apologies for the long delay.

  We have now fixed this issue, please check your website to confirm that everything is working as expected.

  If you have any further questions, please let us know.

  Best regards,
  Ariel H.

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