Pop-Up problem: No possible to scroll the content inside the pop-up with IOS phone

Pedro Paquemar

• February 20, 2024 11:07

Dear support team,

I am using a pop-up on a page https://dojolumir.com/fr/rendez-vous-bt-payant/. We cannot scroll down the content inside the pop-up to read all the text and click on the button with a IOS phone (using a Iphone 13 for instance), but we can do it on Android phone such as Pixel 6. 

Could you please help to fix that issue please?

Have a nice day,

Pedro P.

 

0

• 

  Ariel H.

  • February 20, 2024 11:44

  Hi Pedro,

  Thank you for reaching out to us.

  It seems that the popup in mobile view is taking up a significant amount of space. To address this, could you please try reducing the width of the popup? This is demonstrated on this screencast: https://youtu.be/nJhctgZ-BXY
  I this was replicated this URL: https://sitebuilder1.online/dev01

  Please try this and let me know how it goes.

  Best regards,
  Ariel

  0

Please sign in to leave a comment.