"ghost" files that slow the website

Pete Folker

• February 17, 2024 20:29

below links are present into my website when doing load testing (like pingdom,gtmetrix etc...)

how to fix/remove them from the website code?

(deleting the files will not remove the "call" to them)

https://livetraker.com/?brizy_media=wp-652c01ed0e7de66c00bf4251c962144d.jpg&brizy_crop=iW%3D5000%26iH%3Dany

https://livetraker.com/error_204?a=logerror&t=jserror&type=SyntaxError&msg=Failed%20to%20e...20in%20a%20call%20to%20%27postMessage%27.&line=Not%20available&level=WARNING&client.name=1

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  Ariel H.

  • February 19, 2024 09:21

  Hi Pete,

  Thank you for reaching out to us.

  It seems that the issue you're experiencing might be related to cache. To resolve this, I suggest trying to clear your LiteSpeed Cache. You can follow the instructions provided in this link:
  https://www.greengeeks.com/support/article/clear-litespeed-cache/
  After this, please go back to your testing tools and try it again.

  Give it a try and let me know if it helps resolve the issue.

  Best regards,
  Ariel H.

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  Pete Folker

  • February 19, 2024 10:11

  Hello, thank for reply, anyway this is not a solution

  i am a seasoned webmaster, i Use Brizy PRo from 2020, over 100 websites created since there

  i do litespeed flushing on regular basis, also for database

  My question is more deeper than this: the two errors are persistent and come ups in all test.

  so definitely there are some part of code that generate issues that need to be removed (maybe) manually, but i don't wan to broke then (really complex) Brizy Css

  Maybe can you opne a ticket and give you a login so you can check it from Wp backend?

  let me know

   

   

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  Ariel H.

  • February 19, 2024 10:35

  Hi Pete,

  Thank you for keeping in touch.

  To further investigate this issue, could you please provide us temporary access to your WP Admin page? Kindly add us as an Admin user to your WordPress Dashboard and share the necessary details with us by sending an email to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/17121280430610
  WordPress Admin URL:
  Username:
  Password:

  If it is possible for you to create a staging version of your website, it would be highly recommended. This way, we can investigate the issue without causing any disruptions to your live site, otherwise, please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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  Ariel H.

  • February 19, 2024 13:07

  Hi Pete,

  Thank you for your cooperation.

  You were right, as you suggested, I've already generated a private ticket for additional investigation.

  Best regards,
  Ariel H.

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