Images are not resizing

Nuno Soares

• May 31, 2023 09:35
• Edited

Hi, there.

Since the new update some of my images are not resizing properly.

I think it's the custom option that is not working.

Where can I download the previous plugins versions to revert back?

Thanks,

Nuno

1

• 

  K C George

  • May 31, 2023 10:14

  Hi Nuno,

  We apologize for this inconvenience. Please use these links to roll back to the previous versions.

  • Brizy 2.4.18: https://jmp.sh/7jb1iP24
  • Brizy Pro 2.4.17: https://jmp.sh/xzdANfh4

  Please follow this procedure to roll back.

  1. Deactivate and delete Brizy Pro
  2. Deactivate and delete Brizy
  3. Download Brizy 2.4.18 and in your WordPress Dashboard under Plugins - Add New - Upload Plugin, upload Brizy
  4. Download Brizy Pro 2.4.17 and under Plugins - Add New - Upload Plugin, upload Brizy Pro

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  Johann Hildebrandt

  • May 31, 2023 10:34

  got the same issues, also some images were deleted, are you guys already working for a fix?

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• 

  Daan Sitters

  • May 31, 2023 11:03

  I have the same problem 

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  Daan Sitters

  • May 31, 2023 11:07

  How far are you in solving this problem?

  0
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  K C George

  • May 31, 2023 11:24

  Hi Johann and Daan,

  By the time our developers look into this bug, develop a fix for it, do the testing, include it in a release and it becomes available as part of another update, it could take a few weeks to a month. 

  Rolling back to the previous version would be ideal as a temporary solution.

   

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  Nuno Soares

  • May 31, 2023 13:52

  Thank you, it works and fixed the issue.

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  Chartron Grégoire

  • June 01, 2023 06:19

  A few weeks or a month to fix and for the update ?

  Well....

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  Mark Draper

  • June 01, 2023 07:32
  • Edited

  This update needs to be pulled from the plugin store, I forgot to turn off auto update after fixing the issue and the buggy new version got auto installed overnight.  

  Also I've not seen any official warning about this issue, I'm sure there are users who've not spotted the problem yet, an email should be sent, FB post made (by Brizy, not community members) etc.

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  Basharat Reyaz

  • June 01, 2023 14:23

  Hi everyone,

  Thanks a lot for your patience, we just released an update for Brizy WordPress to fix all the issues that were caused by the last update. Please update the Brizy plugins and let us know if you face any other issue.

  
  Regards, Basharat

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