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Help, Cannot Activate Brizy Pro!

Comments

6 comments

  • KC George

    Hi Dabia,

    Please ensure that you have these versions of Brizy and Brizy Pro. You could also look at this tutorial: How to install Brizy PRO and activate your PRO license

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  • Dabia Belote

    Yes, I have the latest Brizy pro plugin installed.

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  • Ariel H.

    Hi Dabia,

    Thank you for the update.

    To assist you further, please add us as a user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

    Community Post link: https://support.brizy.io/hc/en-us/community/posts/14356441357458
    WordPress Admin URL:
    Username
    Password

    I am looking forward to your response.

    Best regards,
    Ariel H.

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  • Dabia Belote

    Indeed, the details were sent to the email address provided 

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  • Ariel H.

    Hi Dabia,

    Thank you for your cooperation.

    It seems that the Brizy Pro plugin is not currently installed, which is why you are unable to find the tab to activate the license. It's important to have both the Brizy free version and Brizy Pro installed, as they complement each other.
    To install and activate Brizy Pro, please follow the instructions provided in this link:
    https://support.brizy.io/hc/en-us/articles/360019679472-How-to-install-Brizy-PRO-and-activate-your-PRO-license

    To make things easier for you, I've already taken the liberty of installing it. All that's left is for you to copy the license from your account dashboard and activate it.

    If you have any further questions, please let us know.

    Best regards,
    Ariel H.

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  • Dabia Belote

    Thanks, it is working fine now

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