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button is set to Move Block, it will not move to that block on the first click.



  • Ariel.H


    Thank you for reaching out to us.

    It’s possible that one of the custom scripts that was added into the header or footer areas of your site is causing the issue, could you please try to temporarily remove them and see if this resolves the issue?

    Please try this and let me know how it goes.

    Best regards,
    Ariel H.



    I followed your advice and removed the custom code inserted in the header and tested it, but the problem is still the same.

    The problem of having to press a button twice to navigate to a given block when first loading a website is not unique to this one website.

    Below is what I created with the Brizy plugin in WordPress.
     The same problem occurs with the WordPress Brizy plugin, not Brizy Cloud.
    And the only code inserted into this WordPress website is the Google Ads code.

    Both Brizy Cloud and the WordPress Brizy plugin have the same problem.
    Also, this is not caused by any custom code inserted by the user.

    Please resolve this issue urgently.

  • KC George


    Please have a look at this screen recording.

    I think the reason for this trouble is because you're trying to link to the bottom of a page while the browser is still loading that section of the page. If you click a button that links to an anchor after the page has fully loaded, the page should scroll to the anchor.

    When you are watching a long YouTube video, a similar problem can arise. Imagine you are watching a video that has just started. The video would not play if you immediately jumped to the end of it because that portion hasn't yet started streaming. This isn't a bug with YouTube. That is how video streaming works.


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