Brizy Editor not working with Wordpress

Sawyer Pace

• September 08, 2023 23:09

The brizy editor will not show up in wordpress. I have deactivated all other plugins that were a default from Wordpress and no change. Also, when I try to go to individual pages it shows the "edit with brizy" button but nothing happens when I click on it.

I have attached photos so you can see.

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  KC George

  • September 11, 2023 05:01

  Hi Sawyer,

  To troubleshoot this issue, we will need access to your WordPress Dashboard. If you need help with troubleshooting, please add a new user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io 

  • Community Post link: https://support.brizy.io/hc/en-us/community/posts/13602032089874
  • WordPress Admin URL: 
  • Username
  • Password

  Please let us know here when you send us the email.

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  Sawyer Pace

  • September 11, 2023 17:26

  I sent the credentials to the email. Thanks

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  KC George

  • September 12, 2023 06:10

  Hi Sawyer,

  Please have a look at this screen recording. https://jmp.sh/9RuIUd4j As you can see your pages open in the Brizy Editor. Do I need to do something else to reproduce the issue you are facing?

  Please try these at your end

  1. Try signing into your WordPress Dashboard from a private (incognito) window of your browser
  2. Try to edit your website using an alternate browser

  

   

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  Sawyer Pace

  • September 13, 2023 03:13

  I apologize as I did not mean to waste your time. I'm not sure exactly what changed but all of a sudden it is working with the editor as you mention. Thank you for your time but right now it seems to be working. 

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