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I have a problem with my Brizy wordpress

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5 comments

  • KC George

    Hi Barbara,

    Looks like you have recorded a video. How do we see the video?  

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  • Barbara Müller

    Hello George,

    oh, it looks like it got lost on the way ;-) 

    https://www.loom.com/share/9caa6d57508143d4a4b27551dc96b789 

    Best regards,

    Barbara

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  • KC George

    Hi Barbara,

    The issue you are facing in your WordPress Dashboard could be due to an incompatibility. Can you try deactivating these plugins and see if that makes a difference?

    1. WP SendFox
    2. ProductDyno
    3. Wp Smush
    4. WPCode or any other code snippet plugin

    Please also try switching your theme from Neve to Twenty Twenty One and notice the difference.

    Please contact us if the above suggestions were not helpful. To help you further, we will require access to your project.

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  • Barbara Müller

    Hi George,

    I have deactivated all plugins , changed the theme and also deactivated the Brizy plugin last...nothing changes. I have previously used Elementor, ..is it possible that there is still "code" left on the page?   

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  • KC George

    Hi Barbara,

    Editing the same page using two different page builders is not a recommended practice. The page can get corrupted. Please consider recreating the design in Brizy instead of editing the page previously edited using Elementor.

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